Frequently Asked Questions

Answers Before You Order

Find helpful answers about measuring, custom window coverings, ordering, local Sarnia and Lambton County delivery, bedding and shipping.

Measuring Guidance Product Questions Shipping & Returns
Ordering Custom Shades? Measure each window carefully and follow the measuring guide using metal measure tape.
Helpful Answers

Frequently Asked Questions

Find answers about measuring, cordless cellular shades, Quick Ship blinds, zebra shades, bedding, local delivery, production timelines and returns throughout Sarnia & Lambton County.

Yes. Measure every window individually before ordering Cordless Cellular Shades, Simply Cellular Quick Ship blinds or Zebra Shades. Even windows that appear identical can have slightly different dimensions. Always follow the measuring guide with a metal measuring tape.
Inside mount places the shade within the window opening for a clean, integrated appearance. For an inside mount, leave at least 2 inches of clear, unobstructed depth inside the window opening so the shade and mounting hardware have adequate room. Outside mount places the shade over the window opening and can provide greater coverage, privacy and light control. It is also a useful option when the window does not have enough clear depth for an inside mount.
Finishing Touches Interiors offers Cordless Cellular Shades with Standard or No-Drill installation, Simply Cellular Quick Ship blinds and custom Zebra Shades. All current window-covering options are cordless for a cleaner appearance and simple everyday operation. Each product page includes the available sizing, colours, light-control options and ordering details for that specific shade.
No-Drill Cordless Cellular Shades are designed for inside-mount installation without drilling permanent holes into the window frame. No Tools. No Drilling. Installs in Minutes. No-Drill is an installation option within the Cordless Cellular Shades collection. Review the measuring and installation guide before ordering to confirm your window is suitable.
Simply Cellular Quick Ship are a great affordable option when you are in a hurry, with orders typically shipping in approximately 3–5 business days. Quick Ship blinds are available in custom widths from 18" to 72" with preset lengths of 48" or 72". Choose the suitable preset length for your window and follow the measuring guide carefully before ordering.
Yes. Zebra Shades use alternating sheer and solid fabric bands, allowing you to adjust the balance between filtered daylight, visibility and privacy throughout the day. They also feature a Zero Gravity Cordless operating system, allowing the shade to be raised, lowered and positioned by hand without a hanging chain or cord.
The bedding collection focuses on luxury sheets, mattress protectors and carefully selected bedding essentials designed to support a more comfortable, restful night's sleep. Product availability may change as the boutique collection is updated.
Bedding orders typically require approximately 1–2 weeks for processing and production before they are ready for delivery. Timing may vary depending on product availability and current order volume.
Finishing Touches Interiors currently offers complimentary local delivery within Sarnia & Lambton County for eligible online orders. Delivery arrangements are confirmed once your order is ready. Addresses outside the current local-delivery area will not receive a delivery option at checkout.
Custom window coverings are made specifically to the measurements and selections submitted with your order and are generally final sale once production has begun. Custom Cordless Cellular Shades and Zebra Shades typically require approximately 2–3 weeks for production. Review your measurements, colour, light-control option, mount type and other selections carefully before checkout.
Unused bedding may be eligible for return when it remains in its original, unopened packaging and in resalable condition. For hygiene reasons, sheets, mattress protectors and other bedding that has been opened, used, washed, installed or removed from its original sealed packaging cannot be returned. Please contact Finishing Touches Interiors before attempting a return.
Contact Finishing Touches Interiors as soon as possible at info@finishingtouchesinteriors.com. Include your order number, clear photos and a short description of the issue. We will review the concern and arrange the appropriate next step. Manufacturer defects involving window coverings may also be handled under the applicable product warranty.